You can find more information in the Terms and Conditions of Sale. Before requesting a return, please make sure the products comply with our return conditions. If for any reason, you are having issues logging in because of the feature above, please contact support so they can investigate and provide solutions as necessary. If you are on a Pro, Business, Enterprise, or Education (paid) account, you can. When attempting to log in from a different device/ location, Zoom will send a One Time Password (OTP) to the users email. If you are on a Basic (free) account, you cannot disable the OTP requirement, but you can switch your login method to use Google, Apple, or Facebook. Please note it is not possible to return personalised items or to request exchanges. How do I disable login verification codes Zoom uses verification codes to help keep your account more secure. These will only be at your expense if you decide to ship the return with a different shipping company and we will not be able to accept liability for lost or damaged returns. You will not be charged for shipping costs.

Call the courier to organise pick-up/drop-off within 14 days. Attach the Return Label you received with your parcel to the outside of the box.Ĥ. Kindly ensure the products are in perfect condition, with all their packaging and accessories, and that the security tag and seal are intact. Prepare the items in the original order box. Fill in the online Return Form (or log in to your account and return your purchase from the Orders section).Ģ. A check of the Zoom log data, however, revealed that the unauthorized account was registered to. Items purchased on can be returned within 14 days from the delivery of your order, using our free delivery service.ġ. Zooming Lots of mischief takes place via Zoom calls.

Zoom log in account